cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I install my software on a new machine if my old one has stopped working?

MarkCheli
Regular Member

Can I install my software on a new machine if my old one has stopped working?

Yes though the Creo software is intended for use on single a machine only, if your machine needs to be replaced it is possible to install and license the software on a new machine.

Please submit a Support Request and include:

  • The exact edition of the software you’re using
  • The order number if you purchased the software
  • The product code that you used to install the software the first time
  • The PTC HostID of your machines (this is your physical MAC address of the machine)

A new license file will be sent to you with instructions for installation.

Announcements
Welcome to PTC Academic!