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Creo 4.0 - License request failed for feature

Re: Creo 4.0 - License request failed for feature

Re: Creo 4.0 - License request failed for feature


@Brucco wrote:

I'm using the one given here http://apps.ptc.com/schools/references/install_creo5_schools_standard.pdf point 4.


Hi,

point 4 informs about product code BE500806EDSTUDENTEDK12. This is not license file ... please describe your problem better.


Martin Hanák

Re: Creo 4.0 - License request failed for feature

When I try to paste the code in the box shown by the guide I get the error that I mentioned before.

I can add pictures taken from the pc but they are in italian Language. Is it a problem?

 

Re: Creo 4.0 - License request failed for feature


@Brucco wrote:

When I try to paste the code in the box shown by the guide I get the error that I mentioned before.

I can add pictures taken from the pc but they are in italian Language. Is it a problem?

 


No problem, upload a picture.

Also show the contents of C:\ProgramData\PTC\Licensing directory (upload a picture of Windows Explorer).


Martin Hanák

Re: Creo 4.0 - License request failed for feature

 

Error.pngThis is the error

 

Re: Creo 4.0 - License request failed for feature

If I try to search for C:\ProgramData\PTC\Licensing it says that it is impossible to find it 

Licensing.png

Re: Creo 4.0 - License request failed for feature


@Brucco wrote:

If I try to search for C:\ProgramData\PTC\Licensing it says that it is impossible to find it 

Licensing.png


Hi,

this is probably the root of your problem. Creo installer must be able to create C:\ProgramData\PTC\Licensing directory. I guess that you were not logged as admin user during installation.


Martin Hanák

Re: Creo 4.0 - License request failed for feature

dowloaded the file again making sure to be admin and still having the problem. The folder  C:\ProgramData\PTC\Licensing also is still missing

Re: Creo 4.0 - License request failed for feature

Hi,

create C:\ProgramData\PTC\Licensing directory manually and set Full Access for Everyone in Licensing sub-directory.

The above is my last idea ... I really do not know what's wrong with your computer 😞


Martin Hanák

Re: Creo 4.0 - License request failed for feature

It did not work, but thanks for the effort.

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