Creo 5.0 Student - Quality Agent cant reach PTC

[tttd2000]

I installed Creo 5.0 Student edition yesterday and it worked just fine. After computer restart, today it does not work. It cannot verify the licence (error 0x000000b). I try to run the quality agent /diagnostic tool alone and it cant reach ptc.com, even with my firewall completely turned off. Is this a server-side issue?

[VladimirN]

Please submit your request in "Academic Support Request" form: Academic Case Logger

[moduguvikram366]

HI

 I am modugu vikram 

HOW TO SET LISENCE OF PTC SOFTWARE

[VladimirN]

"Creo 5.0 tutorial: How to download and install PTC Creo 5.0": https://www.youtube.com/watch?v=Zo_1puiz374