Creo 7.0 Student edition Licensing Failure

[AB_9625135]

After I input the licence key it shows "success" and also says "invalid file or format". I have attached ip.txt.

[TY_9628643]

Please, How can I access the licence code for this edition

[MartinHanak]

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@AB_9625135 wrote:

After I input the licence key it shows "success" and also says "invalid file or format". I have attached ip.txt.

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Hi,

please upload license file(s) located in C:\ProgramData\PTC\Licensing directory.

[AB_9625135]

Here it is. (The file had extension .dat I have changed it to .txt)

[Alex_Cazacu]

Hello,

The file seems to be empty. Please delete it, run setup.exe in admin mode, select reconfigure existing software and use this product code: 

BE700908EDSTUDENTEDK12

Thanks,

Alex

[AB_9625135]

Did that and the same result.

[MartinHanak]

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@AB_9625135 wrote:

Here it is. (The file had extension .dat I have changed it to .txt)

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Hi,

I suspect the installer has a problem finding the correct network card.

My suggestion - disable following network cards:

Ethernet adapter Ethernet:
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-D3-FF-91-AD-9B

Wireless LAN adapter Local Area Connection* 1:
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 96-E9-79-BA-4D-E5

Wireless LAN adapter Local Area Connection* 2:
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 94-E9-79-BA-4D-E5

Ethernet adapter Bluetooth Network Connection:
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 94-E9-79-BA-4D-E6

The only network card will be:

Wireless LAN adapter WiFi:
Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 94-E9-79-BA-4D-E5

Remove all files from C:\ProgramData\PTC\Licensing directory.

Install Creo onve again.

[PK_9759864]

i also faced the invalid license format. so i tried the ip.txt that also not working

[VladimirN]

Possible solutions for "Invalid file or format" status under License Summary while installing Creo: https://www.ptc.com/en/support/creo-admin-troubleshooter/other-symptoms/invalid-file-format