cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Creo Parametric 2.0 launching problem

SOLVED
Highlighted
Newbie

Creo Parametric 2.0 launching problem

Hi, I tried to launch Creo Parametric 2.0 student version after i downloaded, but i encountered a fatal error.

The system says: "Fatal error encountered. A traceback has been written to C:\Users\Public\Decouments\traceback.log Please send it to Technical Support."
Does anybody know how to solve this problem?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: Creo Parametric 2.0 launching problem

Hi Jin Kang Tan,

Can you please send an email to - and include the traceback.log file as an attachment? We'll be able to figure out what went wrong once we have that.

Thanks!

View solution in original post

2 REPLIES 2
Highlighted

Re: Creo Parametric 2.0 launching problem

Hi Jin Kang Tan,

Can you please send an email to - and include the traceback.log file as an attachment? We'll be able to figure out what went wrong once we have that.

Thanks!

View solution in original post

Highlighted

Re: Creo Parametric 2.0 launching problem

I just send an email to them. Thanks for your suggestion.

Announcements
Welcome to PTC Academic!