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Creo Parametric is shutting down because it could not run the Quality Agent

Regular Member

Creo Parametric is shutting down because it could not run the Quality Agent

Problem Outline:

This problem is charactized by an error message that opens up after PTC Creo 2.0 has fully loaded. The error message apepars in a Creo window titled "Message" and Creo closes upon clicking "OK". There are several variations of this error message with seperate error numbers. An example of one possible message is shown below.
qaissue.png

Solution:

This error is caused because Creo 2.0 cannot communicate with the "Quality Agent". The Quality Agent is an extension of the Student and Academic editions fo Creo which helps us improve later versions. Currently we have created a fix for this problem that we can put into place for you. To get in contact with us please submit a support request from the form below.

Submit a Support Request

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