My computer runs windows 7 64 bit and meets all of the specifications for Creo.
I have my product code, but everytime I run the setup wizard to generate the license it returns this:
A failure occured during license generation.
An unknown error occured requesting a license file be generated from ptc.com
I am using this software in an engineering elective at Univerisity of Alabama Birmingham.
Solved! Go to Solution.
Good day, Dmitry
I downloaded Creo Parametric 1.0 Schools Edition quite sometime back. I had sent request for the lisence file, however no reply from anyone to date. Is it possible for you to create a license file for me, if I give you my PTC Host ID?
I'm having the same problem, and was wondering how I can get in contact with the Academic Support Team. I can't find an email address.
All Academic support should go through our PTC Academic Support page where you can find a solution yourself or submit a support request from the bottom of the Request Academic Support tab.