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Error with my student license

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Error with my student license

I tried opening my creo 4.0 and this error message keeps popping up:

 

C:\ProgramData\PTC\Licensing\BK390206EDSTUDENTEDK12_license.dat:(-1)Cannot find license 

 

I tried inporting the file through the PTC Installation Assistant but it is still giving me this eeror message 

 

3 REPLIES 3
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Re: Error with my student license

Does the error message actually have the sad emoticon in there...? 🙂

 

I think it's better to contact PTC support for this problem.

 
Success!
Luc

 

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Re: Error with my student license

Please submit your request in "Academic Support Request" form: http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

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Re: Error with my student license

Hi,

 

  1. remove all license files from C:\ProgramData\PTC\Licensing directory
  2. uninstall all pieces of Creo 4.0
  3. launch setup.exe and install Creo 4.0 once again
  4. use one of following Product codes

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL


Martin Hanák
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