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Licensing issues on Creo and Mathcad - RESOLVED

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Amethyst

Licensing issues on Creo and Mathcad - RESOLVED

Hello,

 

We are experiencing issues with licensing Creo and Mathcad Using product codes. 

We are working on resolving the issue, it seems that no external connection to licensing server is permitted. 

 

I will get back with a new post when this will be resolved.

We apologies for the inconvenience!

 

Thanks,

Alex

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Licensing issues on Creo and Mathcad

Hello,

 

The issue has been resolved. Please try licensing now.

In case you still get issues, please let me know!

 

Thanks,

Alex

13 REPLIES 13

Re: Licensing issues on Creo and Mathcad

Is there a timeline for resolving the server access issue?

Re: Licensing issues on Creo and Mathcad

Hello,

 

The issue has been resolved. Please try licensing now.

In case you still get issues, please let me know!

 

Thanks,

Alex

Re: Licensing issues on Creo and Mathcad

I've seen other posts regarding install of schools versus student.  Are there still issues with student?

Re: Licensing issues on Creo and Mathcad

Still having issues.  Was successful with respect to install.  Now get the following licensing error:

 

License request failed for feature

 

Requesting CREOPMA_SchoolsSTD4

C:\Program Data\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat: (-1) Cannot find license file.

 

 

Re: Licensing issues on Creo and Mathcad

Did a software reconfig and all is well.  No issues now.

Re: Licensing issues on Creo and Mathcad - RESOLVED

I still have problems with the license...first i had the same failure like you. i reinstalled it and now its this error...

 

Re: Licensing issues on Creo and Mathcad - RESOLVED


@AninaLang wrote:

I still have problems with the license...first i had the same failure like you. i reinstalled it and now its this error...

 


Hi,

it looks like that in Creo installation directory there is no parametric.psf file. Please check it.

 

Also check the contents of C:\ProgramData\PTC\Licensing directory. Is there any licence file in it ?


Martin Hanák

Re: Licensing issues on Creo and Mathcad

Hey, 

i'm still having issues. please let me know how to proceed.

thanks

 

when I klick on the red "Fehler!" Icon it says: "Error in License Processing. Please contact PTC License Management"

 

PTC Problem.PNG

Re: Licensing issues on Creo and Mathcad

I have exactly the same problem as in the pic. Smiley Sad

 

I need the programm! need to finish a project over christmas. 

Please solve the problem as fast as somehow possible.