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Pro/E 4 and 5 installation hangs right after starting setup

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Pro/E 4 and 5 installation hangs right after starting setup

Hi,

I've been trying to install schools edition of Pro/E 5 64bit and Pro/E 4 for windows 7 64bit. The installation hangs as shown in the attachment. I've tried to run the setup as administrator, with/without windows recommended settings and antivirus software turned on/off but the outcome is the same. Can you please help me with this issue.

Thanks you in advance.

regards,

Tero Oikkonen

10 REPLIES 10
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Re: Pro/E 4 and 5 installation hangs right after starting setup

Hi Tero,

I was wondering if you are on the Windows 7 64-bit Home Edition? We're having the same problem on that OS.

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Re: Pro/E 4 and 5 installation hangs right after starting setup

did you download it from the web?

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Re: Pro/E 4 and 5 installation hangs right after starting setup

Yep

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Re: Pro/E 4 and 5 installation hangs right after starting setup

i beleive this is the issue...you need to reinstall it from an original CD/DVD

BTW WF 4.0 does not support 64 bits systems....

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Re: Pro/E 4 and 5 installation hangs right after starting setup

Thanks Dmitry, can you post a link to order the WF5 student CD's?

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Re: Pro/E 4 and 5 installation hangs right after starting setup

- or - if FIRST related....

Josh .. Student or Schools Edition?

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Re: Pro/E 4 and 5 installation hangs right after starting setup

I believe it is the Student edition from this link http://www.ptc.com/appserver/mkt/educational/program.jsp?&im_dbkey=111982&icg_dbkey=851 that Mark sent me. I hadn't seen the 2 GB download until today. Shouldn't that be as good as getting a real CD?

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Re: Pro/E 4 and 5 installation hangs right after starting setup

Actually, that link (http://download.ptc.com/images/wf5_schools/WF5_Schools_4Gbs.zip) doesn't work. I guess you might have some pull to get that fixed?

I'll e-mail FIRST support for the WF5 64-bit CD.

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Re: Pro/E 4 and 5 installation hangs right after starting setup

when you email us at - please include your best mailing address....

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Re: Pro/E 4 and 5 installation hangs right after starting setup

2GB link doesn't work.....i did test it on Friday....we will replace it shortly....the size of the image is close to 4 GB...and this is Schools edition not Student.

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