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Student Expired license

Re: Student Expired license

Hi Martin,

 

Thank you for your easy follow step 3.  

 

I am a K12 educator and has installed Creo 3 in the past which license has expired and been uninstalled.  I try to install Creo 4 per your instruction.  The program install successfully.  However, when lauching Creo parametric, I receive a "License request failed for feature".  

I also use the license received via email to no avail.  Any idea what the problem is and can it be resolved?

 

Advance thanks for your time and help.

 

Johann Trinh

Re: Student Expired license

Hi,

 

open parametric.psf file in Notepad (look into Parametric\bin directory in Creo 4.0 installation).

 

Locate the line which start with ENV=PTC_D_LICENSE_FILE text and set it as described below:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat

 

Locate the line which start with ENV=PTC_D_LICENSE_FILE text and set it as described below:

ENV=CREOPMA_FEATURE_NAME=CREOPMA_SchoolSTD4 ()


Martin Hanák

Re: Student Expired license

Hi Martin,

 

Thanks for your help.

 

I follow your instruction and it still doesn't help.  I still receive the same license request failed for feature.

 

I notice that my license is BE400407EDSTUDENTEDK12_license.dat not BE410708EDSTUDENTEDK12_license.dat.  So, I revise the line accordingly to no avail.

Am I missing something?

 

By the way, I try to re-install Creo 3 education version and it is working.

 

Here is what my parametric.psf lines looks like without the << >>:

<< ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat
ENV=CREO_APP=PMA
ENV=CREOPMA_FEATURE_NAME=CREOPMA_SchoolSTD4 () >> CREO4_LICENSE_FAILED.PNG

 

 

Re: Student Expired license

I am installing CREO 4.0 program for the second time.  I am receiving a license error- see attached.  The error message says "ERROR IN LICENSE PROCESSING.  PLEASE CONTACT PTC LICENSE MANAGEMENT."

 

I don't have CREO 3.0 on my computer.  How do I fix this?  Do I need to install CREO 3.0?  

 

Thank you.

Re: Student Expired license

Re: Student Expired license

Hi,

 

Creo 3.0 Product code is BE400407EDSTUDENTEDK12

BE400407EDSTUDENTEDK12_license.dat contains license for Creo 3.0, only. You cannot use this file to run Creo 4.0. License file contains following line:

INCREMENT CREOPMA_SchoolSTD3 ptc_d 34.0

where 34.0 = Creo 3.0 code

 

Creo 4.0 Product code is BE410708EDSTUDENTEDK12

In your picture CREO4_LIC_SUCCESS.JPG I can see path C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat

If you look into C:\ProgramData\PTC\Licensing directory can you see BE410708EDSTUDENTEDK12_license.dat file ?

License file contains following line:

INCREMENT CREOPMA_SchoolSTD4 ptc_d 35.0

where 35.0 = Creo 4.0 code

 

Suggestion:

  • move all files from C:\ProgramData\PTC\Licensing directory somewhere else
  • uninstall Creo 4.0
    • PTC Creo Parametric Version 4.0 (and other applications - Simulate, Layout, ...)
    • PTC Creo 4 Platform Services
    • PTC Creo 4 Quality Agent
  • install Creo 4.0, use Product code BE410708EDSTUDENTEDK12

 


Martin Hanák

Re: Student Expired license

Hi Martin,

 

I do see the file BE410708EDSTUDENTEDK12_license.dat in the C:\ProgramData\PTC\Licensing directory.  

However, the line is not as shown but like this INCREMENT CREOPMA_SchoolSTD4 ptc_d 35.0 28-sep-2018 \.

Anyway, I remove the license file, re-install Creo 4 and edit the parametric.psf file as aforementioned.  Everything is working fine now.

 

Your support and help is greatly appreciated.

 

 

Re: Student Expired license

Fought for hours finally got 4.0 up and running error free. After deleting all old product licenses in c:\programdata\ptc\liicensing and an initial run of setup.exe using BK410705EDSTUDENTUNICL product code the error was still present. Went back to c:\programdata\ptc\liicensing BK410705EDSTUDENTUNICL. Dat was present but creo couldn’t locate the file. Drag and drop the file into the Med-100win-cd-410_m30_win64 folder with the product files, click setup.exe again, select reconfigure existing software, then drag the BK...license.dat file into the license summary, source bar and click next. Should fix the problem.

Re: Student Expired license

Martin,

 

What did you mean by "set it" as described below?

 

Thanks,

Steve

Re: Student Expired license

Why did I receive the product code ending in EDK12 instead of UNICL?  I am in college.