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Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

SOLVED

Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Using the 30 day free offer trial from PTC, and after a couple weeks of using it, an upgrade to creo 7.0 2.0 was performed. Since the upgrade, I am having trouble launching the software.

Thanks,
Tom Schuster
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Hi Rohit,

 

I uninstalled and reinstalled as instructed.

 

Works great!  Many thanks.

 

Tom

View solution in original post

4 REPLIES 4

Re: Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Hi @TS_9727852,

 

Help me with the error message you get once you launch Creo Trial Edition.

 

Regards,

Rohit

Re: Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Hi Rohit,

Error Code is: 0x06000012.

Re: Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Hi @TS_9727852,

 

it looks like the installer files must have got deleted and hence the error message pops-up.

 

Try this possible solution:-

 

  • Uninstall Creo Parametric trial version from the system. 
    • To uninstall launch Control Panel > Programs and features > Select PTC Creo Player > Right click and uninstall. 
  • Reinstall the software using Admin privileges 

Regards,

Rohit

Re: Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

Hi Rohit,

 

I uninstalled and reinstalled as instructed.

 

Works great!  Many thanks.

 

Tom

View solution in original post

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