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register Qualityagent

opaque
1-Newbie
1-Newbie
‎Apr 07, 2020 01:27 AM
‎Apr 07, 2020 01:27 AM

register Qualityagent

I completed the installation of Creo Parametric 6.0.2.0 (Student edition).

However every time i start up the Programm i get a Message telling me the Qualityagent needs to be registered, when i press yes to register the Qualityagent i get the error "Qualityagent cannot be registered: insufficient user acces" also telling me to adjust the Administrator authorization.

After pressing ok / X the programm closes.

 

I'm always run the programm as administartor.
I also tried reinstalling the Qualityagent.

 

Any ideas how to solve this issue?

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MartinHanak
24-Ruby II
24-Ruby II
(To:opaque)
‎Apr 09, 2020 09:57 AM
‎Apr 09, 2020 09:57 AM

Hi,

  1. uninstall PTC Quality Agent
  2. uninstall Creo Platform Agent
  3. install PTC Quality Agent using qualityagent_64.msi installer located in CREO6_install_media\install\addon directory
  4. install Creo Platform Agent using creosvcs_64.exe installer located in CREO6_install_media\install\addon directory

 


Martin Hanák
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