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Community Tip - Want the oppurtunity to discuss enhancements to PTC products? Join a working group! X

using ptc community portal

Dom_CHENTRE
14-Alexandrite

using ptc community portal

We are 2 members of this portal.

Using same computer.

Impossible to change username...

Signin : last user.

sign out.... signin...

No question, only the same.

Is it normal ?

Is there any solution ?

Thanks

GB

ACCEPTED SOLUTION

Accepted Solutions

Hi,

 

you have to:

and then login as different user.


Martin Hanák

View solution in original post

4 REPLIES 4

I have also faced this. Log out and try closing entire browser. With this way, it works but not always!

Hi,

 

you have to:

and then login as different user.


Martin Hanák
TomU
23-Emerald IV
(To:Dom_CHENTRE)

Like Martin said, the trick is to sign out of support.ptc.com.  If you don't sign out of there then the community will automatically keep signing you back in as the same user.

Werner_E
25-Diamond I
(To:TomU)

One other way around this really annoying bug (guess PTC will call it a feature) is to clear the the browser chronics (especially cookies or active logins) after you log out from the forum.

I really would prefer my login data here in the forum being different from that at PTC support! They serve different purposes anyway.

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