cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Your Friends List is a way to easily have access to the community members that you interact with the most! X

Translate the entire conversation x

Smart, Connected Support with Performance Advisor for Windchill

Tmetcalf
Emeritus
‎Jul 01, 2016 06:29 AM
‎Jul 01, 2016 06:29 AM

Smart, Connected Support with Performance Advisor for Windchill

Modeled after the success of Creo's Performance Advisor, this new support technology in Windchill 11 makes Windchill itself a smart, connected product. When users opt-in, they automatically begin sharing the health of their Windchill system with PTC's experienced technical support personnel, who compare data - completely anonymously - across various systems to pinpoint common problems, determine root causes, and offer solutions. This session showcased how this technology delivers a more proactive support experience to our customers, improving customer  experience and lowering the cost of ownership.

Labels:
Preview file
2179 KB
0 Kudos
Notify Moderator
0 REPLIES 0
Announcements

Learn more about PTC/USER

FlexPLM Blog Post

Windchill Blog Post

PTC/USER Global Summit

The Global Summit is the largest annual gathering of PTC/USER members—featuring a jam packed agenda of content and opportunities to mingle with and learn from your peers. Join us in Las Vegas!



Contact Community Management
Top Tags