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[proecad] exploder

[proecad] - exploder

@ Nate:
Thank you! That’s exactly what I meant.


@ Steve Cooke:
I agree with you Steve, truly. This situation has not been handled with much aplomb. While in this forum, all appearances are that I’m firmly defending PTC, behind the scenes I’ve spoken with those responsible for PTC Community and expressed the same concerns you mentioned. I think they realized, perhaps too late, the need for better communication and a more open dialogue on this topic.

I don’t think anyone expected the backlash this announcement caused. Of course, I think it was a bit naïve to expect such a fiercely independent an vocal base of long-time users would just swallow the news without comment! From what I know, PTC understands this problem will not simply go away but they’re still considering how best to address the concerns of the PTC User membership.

@ Donald Senchuk:
I must disagree with you. It has to matter that this idea was floated by PTC User. Saying things like “We are PTC User”, in my opinion, holds little weight. “We the people” are also the what make up the United States… it just so happens the a tiny group of people perform the actual functions of government. If the US Government does something I don’t like (maybe signing a trade agreement with Cuba for example), I don’t blame you for it. You have to blame those in positions to make those decisions. You also can’t blame Cuba- no matter how much you may dislike the country!

In parallel – if we don’t like the management of PTC User, we must change it! That “small group of people” dedicate their time, attention, and resources for free to that minimalist website going. Someone paid for the servers and applications to run the exploder… and the last time I checked there was no fee for participating in either the PTC User website or the exploder. We cannot get a free lunch and, at the same time, complain the food isn’t as good as it used to be.

@ Paul Bock:
My problem isn’t with people disagreeing with the notion of merging the two resources (Email Exploder and PTC Community). I support everyone’s right to voice an opinion good or bad. My problem is with people attacking PTC as the source of the problem. I don’t shy away from hammering PTC for every misstep when the criticism rightly falls on their shoulders. But this is not on them… and continuing to whip them for it is not right.

Of course, I disagree that your job would become vastly more difficult if the email exploder goes away.

Too many people associate PTC Community with PTC Tech Support. That’s like comparing apples to a broken 1972 Buick. They are not the same- and the caliber of help you’ll get from PTC Community is consistently very high. If you’re plugged in to the PTC Community, I believe you’d see it is tremendously valuable and could fulfill about 85% of the functions the exploder does. Just like experts answer questions on the exploder, experts also answer on PTC Community. You can receive notifications of new postings as email digests from PTC Community so you don’t ever have to go to the website. The only exception is if you wish to respond to posts. This is an acknowledged limitation and solutions are being considered to eliminate this problem.

@ Everyone Else:
I understand some people will continue to object to PTC Community with their dying breath. Even if limitations are addressed, some will continue to mount attacks because… well because it’s Thursday and it’s fun to pile on PTC.

Still, my hope is that some people on the fence will give honest consideration to ways that the exploder and PTC Community can be merged. That’s not to say people should drop their objections or that they must accept the site as it currently stands… but that they merely be willing to participate in a collaboration to bring both sides together.

Maybe it won’t ever work… and I accept that. All I’m saying is that perhaps we might try before declaring the effort worthless. In the interest of minimizing email spam, this is my last post on this topic. If people wish to reply to me personally, I invite your feedback to my email (below).

Very respectfully,
-Brian


Brian K. Martin
Sr. Mechanical/Application Engineer
NASA Goddard Space Flight Center

301.286.0059 (NASA Office)
443.421.2532 (Cell)
-<">mailto:->

Follow me on Twitter @CreoHelp<">https://twitter.com/CreoHelp>
________________________________

[proecad] - exploder

Why does it have to matter who floated the idea? A stupid idea is a stupid idea regardless of who initiated it.

RE: [proecad] - exploder

Here you can see what Ryan Kelley said today on PTC community site.


http://communities.ptc.com/groups/member-showcase/blog/2014/06/16/ptcuser-and-ptc-community-announcement#comment-14873


"We're in the process of reviewing a technical design with the PTC/USER board of directors which will highlight how our team plans to migrate all of the data and plan to present a formal project plan (with more regular updates for both communities) in November of this year."

Marco

[proecad] - exploder

It matters who floated the idea because I believe Brian’s point is that the proof that this is not all some scheme by PTC to take over the world (mwuhahaha – rubbing their hands together) is that the idea came from the PTCUser group. That being said, I agree that this is a bad idea as floated. I hate it. But nothing will be accomplished in changing it if the response we give PTC is over the top conspiracy theories.

I have added more groups to my PTC/Community list for emails since this was announced so that I could see what kind of traffic happens there. Overall, the traffic is very similar to the traffic here on the exploder. That being said, the people pointing out that since you can get emails from the Community lists it is just the same. WRONG. Emails of responses on the Community do not include the prior responses or the original question so to see the entire thread I DO have to go to the website. I don’t have time for that. If someone’s response is “You’re right! That’s the best thing since sliced bread!!” I have to go somewhere else to see this pearl of wisdom. It may seem small, but I can save the last email in that conversation from the exploder and I have the whole picture. I just can’t do that with the community.

For me the bottom line is not whether it is PTC/User or PTC that hosts the discussions, I just want the same format I have been used to along with the ability to respond via email. With all the technology at their disposal, I would think both should be possible. Perhaps then it is a user preference as to how to receive their emails.

Rob Reifsnyder
Mechanical Design Engineer/ Producibility Engineer / Components Engineer / Pro/E SME / Pro/E Librarian
[LM_Logo_Tag_RGB_NoR_r06]

[proecad] - exploder

Well, some people care who floats a bad idea. I don’t. Just like I don’t care who floats a good idea. The idea (or thought or suggestion or method) should stand or fall on its own merits, regardless of who proposed it. “Don’t bash PTC” is an entirely different conversation.

Having said that, you’re entirely correct that isn’t not the same. I responded to Ryan Kelly’s email via the old tried and true ‘Respond to All’. The same one I’ve been using to communicate during this thread (and all others on the Exploder that didn’t need to be personally directed). I’ve been waiting to see what people’s response was to the details I feel he should also consider addressing to both communities in his November address. Alas, I’m pretty sure ‘Respond to All’ doesn’t actually do anything. I’m also still waiting for confirmation that ‘Respond’ even goes to the person directly at all. Or perhaps it just gets flushed into the Abyss.

It’s also a wonder to me that with all the technology available, my picking ‘Respond to All’ and snipping out any personal email addresses – leaving, for example, -<">mailtoSmiley Tongue-> – it doesn’t take what I’ve written and go make a forum post.

RE: [proecad] - exploder

Hi all,


Why don't we discuss a contingency plan? Let's say, theoretically, PTC/USER is no more, PTC Community is not allowing basic listserv functionality, we are all extremely unhappy. Why don't we take a look at Google Groups? Ithas 100% of the desired email/notification/obfuscation functionality right out of the box. The only thing we have to do is to make a private group(s) and import existing member's email addresses.API's are available(custom tweaksif needed). I had taken a look at PTC Community underlyingjavascript code - uses AddThis API's for message handling, I think something couldbe done with content extraction robots-means synchronization with google groups...


Just a thought, have no desire to offend anyone... I think sysadmins can come up with the technological solution howto fix what is going to be broken.


Feliks.




In Reply to Don Senchuk:


Well, some people care who floats a bad idea. I don't. Just like I don't care who floats a good idea. The idea (or thought or suggestion or method) should stand or fall on its own merits, regardless of who proposed it. "Don't bash PTC" is an entirely different conversation.

Having said that, you're entirely correct that isn't not the same. I responded to Ryan Kelly's email via the old tried and true 'Respond to All'. The same one I've been using to communicate during this thread (and all others on the Exploder that didn't need to be personally directed). I've been waiting to see what people's response was to the details I feel he should also consider addressing to both communities in his November address. Alas, I'm pretty sure 'Respond to All' doesn't actually do anything. I'm also still waiting for confirmation that 'Respond' even goes to the person directly at all. Or perhaps it just gets flushed into the Abyss.

It's also a wonder to me that with all the technology available, my picking 'Respond to All' and snipping out any personal email addresses - leaving, for example, -< - it doesn't take what I've written and go make a forum post.
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