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Able to download Creo but Creo doesn't open

DT_11735970
2-Guest

Able to download Creo but Creo doesn't open

I have tried to download Creo 11 and 10 through Parrales on my mac, the software is able to download but once it finishes, I get these errors 

 

"Creo Simulation Live
Creo Generative Topology Optimization
Creo Render Studio
Your hardware is not qualified for Creo Simulation Live
We are unable to determine CUDA version.
Creo Simulation Live requires CUDA version 11.0 or later. Please check for compatible devices or try updating the graphic processing unit (GPU) driver.
Creo Simulation Live relies on the latest graphics processing unit technology to provide its computation and visual experience and requires the following:
• A dedicated NVIDIA graphics processing unit card (Quadro recommended) based on the Kepler, Maxwell, or Pascal architecture. Most dedicated NVIDIA Graphics Processing Unit cards produced in 2013 or later, are based on one of these architectures.
• At least 4GB of video RAM (GB preferred) on the Graphics Processing Unit"

 

I found another form on Parrales forms with what i think to be a similar issue and a potential way to fix it, https://forum.parallels.com/threads/ptc-creo-wont-run.355699/ 

 

But have been unable to get creo to work.

ACCEPTED SOLUTION

Accepted Solutions

Hi,

please read https://community.ptc.com/t5/PTC-Education-Forum/Can-t-open-Creo-Parametric-9-0-0-0/m-p/896107/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExMUE0zRUhIUUsxN0JPfDg5NjEwN3xTVUJTQ1JJUFRJT05TfGhL#M13886

 

Q: What processor is installed in your MAC ?

 

Q: What operating system is installed in Parallels virtual machine ?


Martin Hanák

View solution in original post

2 REPLIES 2

Hi,

please read https://community.ptc.com/t5/PTC-Education-Forum/Can-t-open-Creo-Parametric-9-0-0-0/m-p/896107/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExMUE0zRUhIUUsxN0JPfDg5NjEwN3xTVUJTQ1JJUFRJT05TfGhL#M13886

 

Q: What processor is installed in your MAC ?

 

Q: What operating system is installed in Parallels virtual machine ?


Martin Hanák

I have a m1 chip so from that link alone I will be unable to run Creo.

 

Thanks for the help. 

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