About Error after Installing Creo 2.0 student edition

[ptc-6511693]

On, 24th August 2014, after installing Creo 2.0 student edition when I started the "Creo Parametric 2" it gives a error message like below

"Fatal error encountered. A traceback has been written to C:\Users\Public\Documents\traceback.log

Please send it to Technical Support"

Please help me to solve this so that I can use Creo 2 smoothly.

[MarkCheli · Accepted solution]

Hi Mohammad,

This is a relatively common issue at this time with certain Intel graphics drivers. Here's how to fix it...

1. Download the attached config.pro file and unzip it
2. Put the config file in C:\Users\Public\Documents
3. Restart Creo 2.0

If you are interested, an extended write of of the issue is located here: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS156839