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Access to Knowlege Base and other resources.

RWHahn
1-Newbie

Access to Knowlege Base and other resources.

How do I get access to the knowledge base and other resources?  I get a nice list of hits in the search but then get an "Access Denied - Insufficient Privileges" message when I try to access the information.

Regards.

1 ACCEPTED SOLUTION

Accepted Solutions
sm
1-Newbie
1-Newbie
(To:RWHahn)

ROBERT HAHN‌, if you are running Schools edition software, you will not have access to the knowledge base. I'm not an academic sales specialist, but I would assume you need to purchase Creo w/a maintenance option to have access to the knowledge base.

View solution in original post

4 REPLIES 4

Robert,

In order to get access to the knowledge base, you would need to have an active support account.

Chris

So how do I get that for academic?

RWHahn
1-Newbie
(To:RWHahn)

How do academic (FIRST) users get access to the knowledge base, etc.?

sm
1-Newbie
1-Newbie
(To:RWHahn)

ROBERT HAHN‌, if you are running Schools edition software, you will not have access to the knowledge base. I'm not an academic sales specialist, but I would assume you need to purchase Creo w/a maintenance option to have access to the knowledge base.

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