Creo 7 not running after being downloaded

[NR_10490166]

After downloading Creo 7 with a university student license, everything will download, but after clicking the icon for parametric, the loading icon will appear for a few seconds, but it never opens. It will show up in the task manager, but nothing will get it to open. I tried completely clearing all PTC files off my computer and redownloading everything several times to no success. Any ideas of things to check or try to get it to run?

[VladimirN]

Try this tip - "Unable to launch Creo Trial from the PTC Creo Player Icon": https://community.ptc.com/t5/PTC-Education-Forum/Unable-to-launch-Creo-Trial-from-the-PTC-Creo-Player-Icon/m-p/732329#M12116 

[NR_10490166]

I thought this was going to be it, but still no luck

[MartinHanak]

Hi,

does this mean that you downloaded zip file, unzipped it and setup.exe does not start Creo installation ?

[NR_10490166]

I got through the whole download process, but when everything is installed, when I click the desktop icon for parametric, it loads for 5 seconds or so, and then parametric never opens/launches

[MartinHanak]

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@NR_10490166 wrote:

I got through the whole download process, but when everything is installed, when I click the desktop icon for parametric, it loads for 5 seconds or so, and then parametric never opens/launches

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Hi,

please publish hardware configuration of your computer + operating system version.