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Hello.
I use creo 8 student version and my license expires tomorrow.
I tried to do It but when I fill the user name and password the message is: cliente nao verificado.(customer not verified)
How can I update It?
Thank you.
Hi @Jbrittes, you should have received a PTC account verification email to the inbox you used to register your PTC account. Clicking the verification link (or going to https://support.ptc.com/appserver/common/account/ssl/verify_basic.jsp and entering your email address + code from your verification email) should get you past this error.
Best regards,
Peter.
Good evening, Peter.
I received an email from support with a new .DAT file and this resolved the issue. Should I still perform this procedure you suggested?
Thank you for your attention.
Brittes
Translated by the Community Moderation using Google Translate
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Hi, Brittes, thanks for confirming and I'm happy to hear you've resolved the license issue. In answer to your last question, yes, it's always a good idea to validate your account. This step increases security and is needed to access to other Digital services from PTC.
Best regards, Peter.
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Olá, Brittes, obrigado por confirmar e fico feliz em saber que você resolveu o problema de licença. Respondendo à sua última pergunta, sim, é sempre uma boa ideia validar a sua conta. Esta etapa aumenta a segurança e é necessária para o acesso a outros serviços Digitais da PTC. Atenciosamente, Peter.