Im attempting to install creo, creo common files, and several others, installed fine, however it failled to install creo platform agent. In the installation manager it simply says "unsuccesful"
Solved! Go to Solution.
try following steps:
Thanks for replying,
I have followed the following steps:
1. Registered for Creo 4.0 Student Edition.
3. Downloaded and unzipped MED-100WIN-CD-410_M030_Win64
4. Ran the setup executable as an administrator
5. Followed the PTC instillation assistant until reaching Application Instillation
Please see attached image for instillation assistant result.
how did you unzip MED-100WIN-CD-410_M030_Win64.zip file ?
Suggestion: Use 7-zip 9.20 for unzipping.
What to do ...
Yes I used 7zip to uninstall the folder.
Still no luck installing the software with your recommendation.
Please see attached file for all the steps I followed.
unfortunatelly I do not know what is wrong on your computer 😞
1.) uninstall Creo 4.0 items marked on following picture
2.) uninstall PTC Diagnostic Tools item
Prepare different installation directory. If I were you I would create PTC subdirectory in D:\ and CR4_M030 subdirectory in PTC. My installation path would be D:\PTC\CR4_M030
3.) If you place mouse cursor on "i" button, you will see error message. Please do it.
I had the same problem, couldn't install CREO 4.0. The first line in the installation window software tries to install CREO Platform Agent, if unsuccessful it will not install the rest of the components.
I installed first PTC CREO 4 Platform services (in my case C:\Download\MED-100WIN-CD-410_M060_Win64\install\addon\creosvcs_64.exe), that way CREO Platform Agent 4 was installed, after that CREO 4.0 install was successful.