Creo - Symbols Problem (commonfiles/symbols/surffins FOLDER)

[JW_11123341]

Hello, I installed the creo student version for prepare some work for my lesson in unversity.

I want to add symbols on my draw. when I press on surface tolerance -> galery he crash with error: 

xx.sym was created by commerical creo and is not compatible with creo student edition. the error comes also when i delete the file (he go then to the next .sym) so means complete lib symbols is not compatible. I tryed already a re-installation and repair but nothing helped

do someone have a idea?

kind regards

[VladimirN]

Please specify which version of the program you are using?

[TimothyField]

Some pre-installed libraries are not compatible with the Student Version of Creo Parametric, There are 3 different Creo license types: Commercial, Academic, and Student.

Commercial version cannot open files created in Creo student or Academic versions

Student and Academic versions cannot open files created in Commercial version

Student and Academic version files are compatible with each other

You'll see the same issue with such things as cross hatch patterns too.

There is not an issue with start model templates