Creo download links appear to be broken

[ahutchinson]

Hi,

I'm trying to install CREO for several students on my FIRST team and the Windows links from this page:

     https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp

return a 404 - Page Not Found message.  I've tried Chrome and Edge.  Any suggestions?

Thanks,

Anne

[okonnecke]

Same here... ;(

[MartinHanak]

Hi,

I can confirm that I am able to reproduce the problem.

Current Date&Time 09-December-2016 08:55 CET (Europe, Prague)

I clicked two following links

Resulting page ... (in both cases)

Toby Metcalf please report this problem to responsible PTC department. It seems to me that PTC is changing the web site to reflect Creo 4.0 arrival and because of this process download links are not working

MH

[Tmetcalf]

Will do Martin - thank you

[mkainz]

Hi,

I have the same problem! Any solutions yet?

Thanks,

Maximilian

[MartinHanak]

Hi,

I can confirm that I am still able to reproduce the problem.

Current Date&Time 10-December-2016 11:12 CET (Europe, Prague)

MH

[cboettcher]

The same problem is still happening to me after a couple hours.

-CB

[sgoto-2]

same for me...

[MartinHanak]

Toby Metcalf

is there some piece of news concerning download problem ?

Thanks in advance for your help .

MH

[Tmetcalf]

Good day Martin (and all in this discussion),

When I originally reported the issue, we thought we hand it tackled; not the case.

I have re-engaged the team to report this problem and it is being worked on.

Thank you for your patience, I will provide updates when I have them.

Best,

Toby

[jgao-3]

There is a way to deal with the problem; move your mouse on the "Download Manager‌" (the one you need) and then click the right bottom of your mouse to copy the link address, then open a new tap and paste the link that you have just copied, then delete all the letters after ".zip", then click "enter" on your key board, then here we go~~~

[sgoto-2]

indeed !  It looks working the download... 🙂

[MartinHanak]

Hi,

to download Creo 3.0 64-bit DVD:

• login to PTC using your email address
• modify URL saved in attached file using your email address
• put URL into address bar of your browser

MH

[jbaizan]

Do you hace a 2.0 64-bit DVD?

[MartinHanak]

Hi,

use modified URL from attached file.

MH

[aabdulkarim]

Hi All,

There was a sever issue that was resolved this morning with a patch.

The download link should now be working as intended. Please let us know if anyone is still having problems.

[hamodeh21]

I am having the same problem with the download. I tried chrome, mozilla and internet explorer. Please help with this.