Encountering a few problems

[mizqandar]

I tried downloading creo 4.0 student version, I've tried it a few times with different accounts since an account maxed the student standard licensing (BK410705EDSTUDENTUNICL). Encountered both these errors, also encountered licensing failure before this. Please help I don't know what to do anymore. Thank you

[MartinHanak]

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@mizqandar wrote:

I tried downloading creo 4.0 student version, I've tried it a few times with different accounts since an account maxed the student standard licensing (BK410705EDSTUDENTUNICL). Encountered both these errors, also encountered licensing failure before this. Please help I don't know what to do anymore. Thank you

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Hi,

did you try uninstalling/installing Quality Agent as mentioned in https://community.ptc.com/t5/System-Administration/Creo-4-0-mistake-0x06000012/m-p/609760#M24897 discussion?