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Error 416 while downloading Creo 3.0 from the internet

hamr
1-Newbie

Error 416 while downloading Creo 3.0 from the internet

I am trying to download Creo 3.0(32-bit) student version from here "https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp" , but I have got this error in my Free Download Maneger "HTTP Error 416: Requested Range Not Satisfiable"  for the second time?

Here is the full log:

"

  • Sun, Apr 2, 2017 6:56 AMFile "MED-100WIN-CD-400_M110_Win32.zip" exists. Saving as MED-100WIN-CD-400_M110_Win32 (1).zip
  • Sun, Apr 2, 2017 6:56 AMStarting download
  • Sun, Apr 2, 2017 6:56 AMOpening file on disk...
  • Sun, Apr 2, 2017 6:56 AMMaximum number of connections is 10
  • Sun, Apr 2, 2017 6:56 AMOpening connection #1
  • Sun, Apr 2, 2017 6:56 AMDownload speed is unlimited
  • Sun, Apr 2, 2017 6:56 AMOpening connection #2
  • Sun, Apr 2, 2017 6:56 AM#1 receiving data
  • Sun, Apr 2, 2017 6:56 AMOpening connection #3
  • Sun, Apr 2, 2017 6:56 AM#2 receiving data
  • Sun, Apr 2, 2017 6:56 AMOpening connection #4
  • Sun, Apr 2, 2017 6:56 AMOpening connection #5
  • Sun, Apr 2, 2017 6:56 AM#4 receiving data
  • Sun, Apr 2, 2017 6:56 AMOpening connection #6
  • Sun, Apr 2, 2017 6:56 AM#3 receiving data
  • Sun, Apr 2, 2017 6:56 AM#5 receiving data
  • Sun, Apr 2, 2017 6:56 AMOpening connection #7
  • Sun, Apr 2, 2017 6:56 AMOpening connection #8
  • Sun, Apr 2, 2017 6:56 AM#7 receiving data
  • Sun, Apr 2, 2017 6:56 AMOpening connection #9
  • Sun, Apr 2, 2017 6:56 AMOpening connection #10
  • Sun, Apr 2, 2017 6:56 AM#9 receiving data
  • Sun, Apr 2, 2017 6:56 AM#6 receiving data
  • Sun, Apr 2, 2017 6:56 AM#10 receiving data
  • Sun, Apr 2, 2017 6:56 AM#8 receiving data
  • Sun, Apr 2, 2017 6:58 AMPriority set to high
  • Sun, Apr 2, 2017 7:22 AM#9 failed with error: Connection timed out
  • Sun, Apr 2, 2017 7:22 AM#9 closed
  • Sun, Apr 2, 2017 7:38 AM#6 failed with error: Connection timed out
  • Sun, Apr 2, 2017 7:38 AM#6 closed
  • Sun, Apr 2, 2017 8:04 AM#8 failed with error: Connection timed out
  • Sun, Apr 2, 2017 8:04 AM#8 closed
  • Sun, Apr 2, 2017 8:17 AM#4 failed with error: Connection timed out
  • Sun, Apr 2, 2017 8:17 AM#4 closed
  • Sun, Apr 2, 2017 8:22 AM#7 failed with error: Connection timed out
  • Sun, Apr 2, 2017 8:22 AM#7 closed
  • Sun, Apr 2, 2017 8:26 AM#10 failed with error: Connection timed out
  • Sun, Apr 2, 2017 8:26 AM#10 closed
  • Sun, Apr 2, 2017 9:02 AM#5 failed with error: Connection timed out
  • Sun, Apr 2, 2017 9:02 AM#5 closed
  • Sun, Apr 2, 2017 9:03 AM#1 failed with error: Connection timed out
  • Sun, Apr 2, 2017 9:03 AM#1 closed
  • Sun, Apr 2, 2017 9:07 AM#3 failed with error: Connection timed out
  • Sun, Apr 2, 2017 9:07 AM#3 closed
  • Sun, Apr 2, 2017 9:07 AM#2 failed with error: Connection timed out
  • Sun, Apr 2, 2017 9:07 AM#2 closed
  • Sun, Apr 2, 2017 9:07 AMConnection timed out. Reconnecting in 5 seconds
  • Sun, Apr 2, 2017 9:07 AMReconnecting
  • Sun, Apr 2, 2017 9:07 AMOpening file on disk...
  • Sun, Apr 2, 2017 9:07 AMOpening connection #1
  • Sun, Apr 2, 2017 9:07 AMRedirecting to https://www.ptc.com/esd/notfound.htm?dlm=no&wcn=454407&cn=454407&uname=afa.2011@windowslive.com&ext=.zipc.com/esd/notfound.htm?dlm=no&wcn=454407&cn=454407&uname=afa.2011@windowslive.com&ext=.zip
  • Sun, Apr 2, 2017 9:07 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMMaximum number of connections is 10
  • Mon, Apr 3, 2017 9:14 AMDownload speed is unlimited
  • Mon, Apr 3, 2017 9:14 AMStarting download
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:14 AMReconnecting
  • Mon, Apr 3, 2017 9:14 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:14 AMOpening connection #1
  • Mon, Apr 3, 2017 9:14 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:14 AM#1 closed
  • Mon, Apr 3, 2017 9:14 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:15 AMReconnecting
  • Mon, Apr 3, 2017 9:15 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:15 AMOpening connection #1
  • Mon, Apr 3, 2017 9:15 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:15 AM#1 closed
  • Mon, Apr 3, 2017 9:15 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:15 AMReconnecting
  • Mon, Apr 3, 2017 9:15 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:15 AMOpening connection #1
  • Mon, Apr 3, 2017 9:15 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:15 AM#1 closed
  • Mon, Apr 3, 2017 9:15 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:15 AMReconnecting
  • Mon, Apr 3, 2017 9:15 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:15 AMOpening connection #1
  • Mon, Apr 3, 2017 9:15 AM#1 failed with error: Unknown network-related error detected
  • Mon, Apr 3, 2017 9:15 AM#1 closed
  • Mon, Apr 3, 2017 9:15 AMUnknown network-related error detected. Reconnecting in 5 seconds
  • Mon, Apr 3, 2017 9:15 AMReconnecting
  • Mon, Apr 3, 2017 9:15 AMOpening file on disk...
  • Mon, Apr 3, 2017 9:15 AMOpening connection #1

"

Tell now it download only 0.94GB from 3.46GB

How to fix it?

I have a slow onnection so I can't download it using my broweser cuz it is more slower...so I am woundering is the URLs that you provide are only valid for a period of time? cuz if it is like this I won't be able to download it ever!

4 REPLIES 4
hamr
1-Newbie
(To:hamr)

upppp

dschenken
21-Topaz I
(To:hamr)

A Google search indicates the 416 error may be a bug in the Chrome browser. If you are using Chrome, it may be worthwhile to change to a different browser.

hamr
1-Newbie
(To:dschenken)

I didn't use Chrome at all, I use Firefox for browsering and I use FDM to download. (I don't use the browser to download)

dschenken
21-Topaz I
(To:hamr)

Thanks for the help. Try using the Firefox download capability. I doubt that PTC has tested their system with a random download utility.

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