Getting an error message after installing Creo 11 student version

[GregorRožmanec]

Hello!
@Alex_Cazacu I did as you suggested in this topic. I reinstalled the program, but after starting it, this message appears. It did not ask for an account and password. What should I do?

[MartinHanak · Accepted solution]

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@GregorRožmanec wrote:

Hello! I did as you suggested. I reinstalled the program, but after starting it, this message appears. It did not ask for an account and password. What should I do?

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Hi,

Google ... mfc140u.dll

mfc140u.dll is a dynamic link library file from the Microsoft Visual C++ Redistributable package that is essential for many Windows programs. If this file is missing or corrupted, programs that rely on it will fail to launch. The most common and effective solution is to reinstall the Microsoft Visual C++ 2015-2022 Redistributable package, which you can find by searching for and downloading the correct version from the official Microsoft website. 

• go to https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 page
• download 

  Latest supported (2015–2022)

  Latest supported Redistributable version

• install it
• restart computer

[remy]

You can indeed try and install from Microsoft website like suggested by @MartinHanak 

I'm a little surprised as when running setup.exe; Creo installer detects when such library is missing.

[vnamboodheri]

Hello @GregorRožmanec, 

It looks like you have some responses from some community experts. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.