I recently purchased Creo Elements/Pro 5.0 Student Edition and having software load issues. See picture

[ccoleman-2]

It never gets past this point in the install.

[Tmetcalf]

Hi Chris,

I have moved this to the Academic community to get the right eyes on in.

In addition, you may also complete our Academic Request Form and a support engineer will reach out to you.

Best,

Toby

[aabdulkarim · Accepted solution]

Hi Chris,

Unfortunately, Creo Elements/Pro 5.0 is no longer officially supported by the PTC Academic Group. I would recommend that you reach out to the support personnel from the vendor who sold it.

Regards,

Abdul