Hello @BH_11318600,
Thank you for using PTC Community.
In order to receive meaningful responses from other community members, could you please provide more details and context regarding your inquiry? Specifically:
- What specific error message are you seeing when you click the installation icon?
- Which Product & version of the student software are you trying to install?
- What operating system are you using?
- Have you tried any troubleshooting steps so far?
You might also find it useful to refer to the guide on how to ask a good question. This will enhance the likelihood of receiving valuable assistance from other Community members.
I hope this information is helpful.
Best Regards,
Vivek N
Community Moderation Team.
