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Hi @AW_9624506,
Please use the license file with .dat extension
Check whether the host ID mentioned in the license file matches with your system host ID and it is listed by PTC installer.If yes it may resolve the issue.
If not please follow below procedure
To prioritize the network card use following steps
If the host id in the license file does not matches the physical address of the system please generate a new license file onto which the workstation is active on (physical mac address of the system)
Thanks,
Vipul
Hi AW_9624506,
Could you please check the license format is it in .txt or .dat?
Thanks,
Vipul
Hi,
its in .txt format.
i dont know exactly what i am doing wrong.
Andy
Hi @AW_9624506,
Please use the license file with .dat extension
Check whether the host ID mentioned in the license file matches with your system host ID and it is listed by PTC installer.If yes it may resolve the issue.
If not please follow below procedure
To prioritize the network card use following steps
If the host id in the license file does not matches the physical address of the system please generate a new license file onto which the workstation is active on (physical mac address of the system)
Thanks,
Vipul
Hi,
i did retrieved the license file using the change in regedit as you mentioned and it worked.
Kudos to you