We are aware of an issue causing intermittent login problems for some users following a recent update. Learn More
After entering the product code, clicking Install Licensing and logging in, it then processes for awhile but will then return Error!
Please specify which version of the program you are trying to install.
The version is Creo Parametric 9.0.0.0. Thank you
Submit your issue via - "Education Case Logger": https://support.ptc.com/apps/cs_loggers/academic/log