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Installing Licensing returns Error!

ER_10580554
2-Explorer
2-Explorer
‎Mar 10, 2023 11:51 PM
‎Mar 10, 2023 11:51 PM

Installing Licensing returns Error!

After entering the product code, clicking Install Licensing and logging in, it then processes for awhile but will then return Error!

 

license id.png

 

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3 REPLIES 3
VladimirN
24-Ruby II
24-Ruby II
(To:ER_10580554)
‎Mar 11, 2023 07:09 AM
‎Mar 11, 2023 07:09 AM

Please specify which version of the program you are trying to install.

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ER_10580554
2-Explorer
2-Explorer
(To:VladimirN)
‎Mar 11, 2023 01:39 PM
‎Mar 11, 2023 01:39 PM

The version is  Creo Parametric 9.0.0.0. Thank you 

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VladimirN
24-Ruby II
24-Ruby II
(To:ER_10580554)
‎Apr 30, 2023 03:52 PM
‎Apr 30, 2023 03:52 PM

Submit your issue via - "Education Case Logger": https://support.ptc.com/apps/cs_loggers/academic/log

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