Issues to open creo right after the setup.

[SV_13498340]

When I try to instal Creo 10.0.0.0 parametric with the student licence, i followed the file install_creo10_unistudent_standard.pdf to run it and to setup. I've downloaded every part of creo (parametric, simulate toolkit and so on...) and when it is done, it freezes, i can open it.
The licence is in the text's file, and the source for reach it during the setup is according to it.
I have shown it to a man who setup it often and he do not know neither.

Can you help me pls ?

[MartinHanak]

Hi,

please publish HW&SW configuration of your computer.

[SV_13498340]

M1 Pro Chip 2021 (ARM) 10 core CPU , 14 core GPU, 16 Go RAM. I use UTM as a virtual machine to run Windows 11 with windows 11 pro licence 

Samuel VITON

[MartinHanak · Accepted solution]

Hi,

PTC does not support your HW. Please read following discussion ...

https://community.ptc.com/t5/PTC-Education-Forum/Can-t-open-Creo-Parametric-9-0-0-0/m-p/896107/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExMUE0zRUhIUUsxN0JPfDg5NjEwN3xTVUJTQ1JJUFRJT05TfGhL#M13886

I found the above link using following search ...

https://community.ptc.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=parallels