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My license is expired and I wanted to renew it by running setup.exe. I am stuck at this point because of the erorr. The product code should be correct for Creo 8.0.4.0.
I tried reinstalling, still doesn't work.
How can I fix this?
Hi,
when you want to get new license, you have to delete invalid license file .
Also remove the line in installer window.
Hi Martin,
Thank you for the reply, I did what you said but the error is the same. Any other ideas?
@SN_10171594 wrote: Hi Martin, Thank you for the reply, I did what you said but the error is the same. Any other ideas?
please submit a request to academicsupport@ptc.com
Send the Mac address and the product code as written in https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/828065#M13079 discussion.
