License Problem

[Benji]

Dear Support Team

My Creo Student Version shows during start up this message:

If I understand it right, my license is not valid any more? How can I fix this problem?

Thank you for your help.

Best wishes

Benji

[VladimirN]

Please submit your request in "Academic Support Request" form: http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

[MartinHanak]

Hi,

your license exired on 19-Dec-2017.

Delete license file mentioned on picture and try relicensing procedure mentioned on https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Relicensing-Guides/td-p/210065/page/2 page

Creo 2.0

• Student Edition: http://apps.ptc.com/schools/references/relicense_creo2_student_k12.pdf
• Academic Edition: http://apps.ptc.com/schools/references/relicense_creo2_academic.pdf

I am not sure whether relicensing will work because it is related to Creo 2.0. If it fails then you can try installing Creo 4.0 and using its license to bring Creo 2.0 back to life.