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License issue

AR_10421585
2-Explorer

License issue

I use BE700908EDSTUDENTEDK12 for license to install Creo 8, then a window comes up for login. I log in with my account and then authentication failed.
What am I doing wrong?
I am a student at the Carl Benz School in Karlsruhe
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Translated the below topic from German to English at 10am IST on 19th September 2022. Done by vnamboodheri
ich benutze BE700908EDSTUDENTEDK12 für die Lizenz, um Creo 8 zu installieren, dann kommt ein Fenster für zum Anmelden. Ich melde mich mit meinem Zugang an und dann kommt Authentifizierung fehlgeschlagen.
Was mache ich falsch?
Ich bin Schülerin bei der Carl-Benz-Schule Karlsruhe.

3 REPLIES 3

ich meinte den Code BE800908EDSTUDENTEDK12

Please provide a screenshot of your issue.

Hi,

you can try tip mentioned in https://community.ptc.com/t5/PTC-Education-Forum/License-authentication-issues-can-t-log-in/m-p/716237#M1 discussion. I mean password reset.


Martin Hanák
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