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License request failed for feature

Ajay7
2-Explorer
2-Explorer
‎Aug 13, 2017 01:55 PM
‎Aug 13, 2017 01:55 PM

License request failed for feature

Recently I opened my creo Parametric 2.0 student copy after almost 6 months, and an error message box appeared stating "License request failed for registration." After I click Ok the application ends. I have an email for registration license. I have .res file in my licensing folder.154.PNG154.PNG

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VladimirN
24-Ruby II
24-Ruby II
(To:Ajay7)
‎Oct 13, 2017 12:05 PM
‎Oct 13, 2017 12:05 PM

@Jaime_Lee Please move this discussion in "Academic Program Questions" forum, here: https://community.ptc.com/t5/PTC-Academic-Program-Questions/bd-p/PTCAcademicProgram

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VladimirN
24-Ruby II
24-Ruby II
(To:Ajay7)
‎Oct 17, 2017 10:44 AM
‎Oct 17, 2017 10:44 AM

Please submit your request in "Academic Support Request" form: Academic Case Logger

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