Licensing error with my CREO education version

[GM_11324941]

I am not able to install the CREO Education software version 11. I am getting error in the license tab. I have tried many times but couldn't get through it. Please find the attached screenshot of the error.

[VladimirN · Accepted solution]

Try the following solution: https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897899/highlight/true#M13932 

[SD_13846429]

How do I solve this problem?

[MartinHanak]

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.