May have requested multiple Creo 4.0 licenses

[astrovan14]

I entered my information into the K-12 student license download and hit submit, but it just reloaded the page and removed all of my information. Should it have gone to a different page after hitting submit or does it just do that? Did I put incorrect types of information? If it stays at the same page, then I entered the same information multiple times and have submitted multiple identical requests. It also reloads when I don't put any information at all. (I am in a FIRST Robotics team)

[VladimirN]

Please submit your request in "Academic Support Request" form: Academic Case Logger

[maxwellfite]

The same thing happened to me.

I shall also submit a support request.

[astrovan14]

There is no 4.0 support, I just put 3.0 and specified that i was talking about 4.0 in the description.

[maxwellfite]

Have you heard back?

[astrovan14 · Accepted solution]

The original license request works!

[PacoMtz12]

i have a problem whith the license of creo 4.0 

i did not recive a license file for this version 

the proces sent is for creo 1.0 y 2.0 and i need the creo 4.0 

do you help me?

[Alex_Cazacu]

Hello,

Sorry for the inconvenience, we did have an issue with the webpage. Can you please try again to register? If you don't manage to do this now, please send me a private message and I'll send you all the needed instruction (I'll have to also investigate the page, but for me it worked now).

PS: I'll have Creo 4.0 added to the Case logger, but untill then you can choose Creo 3.0 and explain that the issue is with Creo 4.0.

Thanks,

Alex

[astrovan14]

The original license request works as I said before, and I did submit a 3.0 request specifying that it was 4.0, they responded but the license request had randomly worked before they responded.