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I have an Education version of Creo 11 but need to move this to a new PC. The nature of the existing license does not allow me access to the licence manager tool or e-support. Is there anyone who can give me some advice please.
Many thanks
Hi,
Please contact academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used. I hope they will send you valid license file.
Host ID ... this means physical address of network card
Hi Martin,
Many thanks for your reply and your advice, I'll have a go and see what happens
Nick