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My PTC Creo download stopped before it fully loaded how do I restart down load.

mgurney
1-Visitor

My PTC Creo download stopped before it fully loaded how do I restart down load.

I started my free download of PTC Creo for our First-Tec team and part way through it stopped and I can not restart it or find any way to reload it. What or were do I go?

3 REPLIES 3

Hi Marvin,

Welcome to PTC Community.

I am moving this thread to the Academic Program space to get the right eyes on your question.

In addition, I will research an answer internally.

Best,

Toby

Marvin,

if you are trying installation of Student version, then read http://apps.ptc.com/schools/references/install_creo3_unistudent_standard.pdf

MH


Martin Hanák
MarkCheli
12-Amethyst
(To:mgurney)

Hi Marvin,

You can restart your download here:  https://support.ptc.com/appserver/auth/it/esd/academic.jsp


Can you provide some more information on what the issue was?  Were you using the download manager or HTTPS to download it?

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