My student edition of Wildfire 4.0 has stopped working on my Windows 10 laptop. eSupport opened a file to help me even though Wildfire is no longer supported. I was given Creo 3.0 , but I can not do setup. License problem, perhaps. Help?

[lthomas]

My student edition of Wildfire 4.0 has stopped working on my Windows 10 laptop.  eSupport opened a file to help me even though Wildfire is no longer supported.  I was given Creo 3.0 , but I can not do setup.  License problem, perhaps.  Help?

[Tmetcalf]

I have moved this to the Academic community to get the right eyes on it.

Best,

Toby

[MartinHanak]

Hi,

if you received license file via email, then use procedure mentioned in Problems during installation of Creo Student Edition page.

MH

[sm · Accepted solution]

You should definitely stop using Wildfire at this point. It is no longer supported by PTC.