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I have been trying to install the student version of CREO 2.0 and when I try to enter the product key, a window pops up and says "PTC Installation Assistant has stopped working" and no explanation as to why. I have attached a jpeg of a screen shot. I've submitted support requests and have heard nothing. What's going on?
Solved! Go to Solution.
Hi Benjamin,
I have sent you an email directly, and would like to resolve this issue off of the community as I believe it has to do with where you got PTC Creo from.
If my hunch is correct, we can just send you a new download link for the installer and you will be all set.
Please let me know if you have any questions!
Oh, and I dissabled my firewalls and everything too. Still didn't work.
Hi Benjamin,
I have sent you an email directly, and would like to resolve this issue off of the community as I believe it has to do with where you got PTC Creo from.
If my hunch is correct, we can just send you a new download link for the installer and you will be all set.
Please let me know if you have any questions!