Need help transferring license from one device to another

[WA_14053724]

I purchased the student edition of Mathcad for a class I am taking this semester. I was having issues with the download on my laptop, and there was an assignment due, so I went ahead and downloaded it on my PC. I just tried to download Mathcad on my laptop, and it is saying "You have reached the maximum number of license requests available for your product type." I was unaware that I would not be able to use the software on multiple devices, and it is much more important for me to have it on my laptop than PC. Is there a way I can get the software on my laptop without having the purchase another license?

[MartinHanak]

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

[Catalina]

Hi @WA_14053724,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,