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Need help with the license file! Help please!!

ptc-4486360
1-Visitor
1-Visitor
‎Mar 03, 2012 12:22 AM
‎Mar 03, 2012 12:22 AM

Need help with the license file! Help please!!

I was so stupid that I had deleted the license file and emptied the trash afterwards for some unknown reasons.

And when I tried to run the setup again there was just nothing poping out after the extracting.

What can I do to fix the problem?

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3 REPLIES 3
VladimirN
24-Ruby II
24-Ruby II
(To:ptc-4486360)
‎Mar 03, 2012 06:04 PM
‎Mar 03, 2012 06:04 PM

What kind of PTC's software do you mean?

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ptc-4486360
1-Visitor
1-Visitor
(To:VladimirN)
‎Mar 03, 2012 06:54 PM
‎Mar 03, 2012 06:54 PM

I was trying to install Creo 1.0 school edition. I hadn't watched the instruction video on how to install it correctly before I created the license file. Later on I found I got one option wrong, so I deleted the license file and assumed that I would be able to run the setup again and create another one. The trash bin was emptied by mistake..

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AdamHaas
12-Amethyst
12-Amethyst
(To:ptc-4486360)
‎Mar 04, 2012 11:27 AM
‎Mar 04, 2012 11:27 AM

Please request a new license through -. They will either be able to resend your first license or create a new one for you.

Regards,

Adam

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