cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

We are troubleshooting an issue impacting community login, and it may be intermittently unavailable. Sorry for any inconvenience.

Need help with the license file! Help please!!

ptc-4486360
1-Newbie

Need help with the license file! Help please!!

I was so stupid that I had deleted the license file and emptied the trash afterwards for some unknown reasons.

And when I tried to run the setup again there was just nothing poping out after the extracting.

What can I do to fix the problem?

3 REPLIES 3

What kind of PTC's software do you mean?

I was trying to install Creo 1.0 school edition. I hadn't watched the instruction video on how to install it correctly before I created the license file. Later on I found I got one option wrong, so I deleted the license file and assumed that I would be able to run the setup again and create another one. The trash bin was emptied by mistake..

Please request a new license through -. They will either be able to resend your first license or create a new one for you.

Regards,

Adam

Announcements
Top Tags