Need to upgrade my current software from Prime 10 to the Prime 11. Would like to upgrade to access Python features.

[Carlos_]

Hi, I'm looking to upgrade my current software from Prime 10 to the Prime 11 student version. I purchased my license in March this year and would like to upgrade to access Python features as well. Thank you!

[MartinHanak · Accepted solution]

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion. The procedure should work for Prime 11 student version, too.

[MartinHanak]

... additional guess ...

I think you own student license valid for 1 year, therefore I guess that PTC will provide you MCP11 license for free.

[Carlos_]

Hi Martin,

I reached out to the email support from the link you provided in the discussion. I’ll let you know once they respond and confirm if a free upgrade is available. Thanks!

[VladimirN]

"Mathcad Prime 11 Student Edition License": https://www.ptc.com/en/store/products/mathcad/ptc-mathcad-prime-student 

[Carlos_]

Hi, 

Thank you for the link to the Prime 11 student license information. However, I currently have a Prime 10 student license and am wondering if upgrading to 11 for free is an option.

[MartinHanak]

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@Carlos_ wrote:

Hi, 

Thank you for the link to the Prime 11 student license information. However, I currently have a Prime 10 student license and am wondering if upgrading to 11 for free is an option.

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Hi,

send request for license via email and tell them that you need Prime 11 license.

In my opinion, you are a "paying customer" and therefore you might be eligible for a Prime 11 license.

[vnamboodheri]

Hello @Carlos_, 

It looks like you have some responses from our community champions. If it helped you solve your question please mark the reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.