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Nothing happens after I click "Submit" after filling out the request form for the college version of Creo.

clanari
1-Newbie

Nothing happens after I click "Submit" after filling out the request form for the college version of Creo.

The page just refreshes. Am I supposed to get an email? Nothing's come in the past 60 minutes.

3 REPLIES 3

Hi,

last week I assisted in sending:

  • REQUEST PREMIUM STANDALONE PRODUCT CODE
  • REQUEST PREMIUM LAB PRODUCT CODE

After clicking Submit button the page told us that we can expect a response during one week. In fact emails containing Product Codes arrived next day.

MH


Martin Hanák
jring
1-Newbie
(To:clanari)

I am having the same issue, did you ever get an email or anything as Martin suggested?

Tmetcalf
Emeritus
(To:jring)

Sorry for the trouble.

For the fastest response to your issue, your best bet is to fill out the PTC Academic Request Form, who handle all issues related to our PTC student edition software. Our team of support engineers will see your concern and get back to you as soon as possible.

Best,

Toby

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