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Hi,
I'm starting the Windchill Technical Essentials course. One of its instructions is to "Create a Windchillvirtual environment from a template".
When I sign into PTC Cloud Portal, there is no Template Library in the sidebar menu, so I'm unable to create an environment:
The browser console has errors:
Any suggestions?
Solved! Go to Solution.
I raised a support issue and got this response (my emphasis in bold):
> when the partner account has no Cloud Portal credits nothing will show up in the template library for the user. The partner’s admin can purchase credits through the Partner Portal.
Hi @mf_12144050
Thank you for your question!
Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.
Also, feel free to add any additional information you think might be relevant.
Best regards,
I raised a support issue and got this response (my emphasis in bold):
> when the partner account has no Cloud Portal credits nothing will show up in the template library for the user. The partner’s admin can purchase credits through the Partner Portal.