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Good morning. Last year with this same email I bought a student license. A couple of days ago I changed the notebook so I no longer have access to mathcad. When I enter the application it asks me for a product code, but I don't have access to that anymore, now I need to enter my account with my license.
Hello @VP_10751941,
Thank you for using PTC Community!
Your PTC web account username is vicente-pavez_@hotmail.com. Please clarify if you were able to login to this account?
If you do not remember the password, please use the reset password link to set a new password for your account.
Please let us know if this helps.
Regards,
Vivek N
Community Moderation Team.